Shipping policy

Thank you for shopping with Mund. We aim to deliver all orders quickly, safely, and transparently. Below is our full shipping policy for UK and international customers.





1. Processing Times



  • All orders are processed within 1–3 business days (Monday–Friday, excluding bank holidays).
  • Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable).
  • During busy periods, sales, or product launches, processing times may be extended slightly.






2. Shipping Within the UK



We ship from the United Kingdom using trusted carriers such as Royal Mail, Evri, or DPD.


Standard Shipping (UK)


  • Delivery timeframe: 2–5 business day



Express Shipping (UK)


  • Delivery timeframe: 1–2 business days



Please note that delivery estimates begin after your order has been processed.





3. International Shipping



We offer international shipping to most countries.


International Standard Shipping


  • Delivery timeframe: 7–15 business day



International Tracked Shipping


  • Delivery timeframe: 5–10 business day



Customs, Duties & Taxes


  • International orders may be subject to import duties or taxes.
  • These charges are the responsibility of the customer and vary by country.
  • Mund is not responsible for delays caused by customs.






4. Order Tracking



Tracking is available for all orders shipped using a tracked service.

You will receive your tracking number via email once your order has been dispatched.





5. Delivery Issues



If your order is delayed, lost, or arrives damaged, please contact us at mundclothing@gmail.com within 7 days of delivery (or expected delivery).


We will assist with filing a claim with the courier or sending a replacement when appropriate.





6. Incorrect Address



Please make sure your shipping address is entered correctly at checkout.

Mund is not responsible for orders shipped to incorrectly provided addresses. If your order has not yet been dispatched, we may be able to update it—please contact us immediately.





7. Returns & Exchanges



For returns and exchanges, please refer to our Returns Policy.




If you’d like, I can also create a Returns & Refunds Policy, Privacy Policy, or Terms of Service for your Shopify store to match this style.